Knowledge Base   /   How To

I forgot my password

Posted on 09 November 2022 02:11 pm

If you've forgotten your KSMI Weather password, follow these steps to request a new one.

  • Visit our weather portal at https://portal.ksmi.ca/
  • Click on "Forgot Username or Password" below the login button.
  • Enter the email associated with your account.
  • Click "Send Reminder".
  • Follow the steps in the email we send you to change your password.

If you did not receive the forgot password email, it's possible it went to your spam and/or junk folder - so be sure to check there. If you are still unable to locate it, it's possible that you entered the wrong email associated with your account. 

If you have continued issues with resetting your password and/or receiving the password reset email, please reach out to us.